Step by Step Process for Systems Focused Transformations15 July 2014
The image below shows one of the models we use at NewLeaf International. It outlines our process for creating a continuous improvement culture with a “systems thinking” philosophy. Following the steps enables you to both capture and articulate successes, while ensuring improvements are sustainable
The photograph below shows the early stages of the model in action. A group of senior managers facilitated by us have brainstormed the key activities within the model’s steps
The work will consider both Infrastructure (methods, processes, tools) and Capability (knowledge, skills and attitude of people to use the Infrastructure) in equal measure. Using this method you also consider the roles required within the organisation to support the implementation. Also, making sure you identify requirements for reviews, steering etc always focussing on the HOW.
Neil Holloway, Managing Consultant, Newleaf International